Do you have questions?
We are here for you! If you have any questions about the Preventicus program, your health insurance company will help you. In case of technical difficulties, dial the number of the Preventicus Service Hotline.
Common questions about choosing a doctor
Here you will find answers to frequently asked questions about choosing a doctor and making an appointment.
This is how you can reach us:
Medical questions in case of abnormal measurement results as well as regarding the ECG
The staff and physicians of our partner, Herzklinik Ulm, will be happy to answer all your questions about your abnormal measurements, cardiologist selection, and the 14-day ECG.
Herzklinik Ulm
Mon. – Fri. 9:00 – 12:00
Free callback service
Mon. , Wed. und Thurs. 9:00 – 12:00
Tue. und Fri. 9:00 – 15:00
Questions about the preventive care program of your health insurance company
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- service@plus.aok.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- Write me
- katinkalynn.spelleken@rh.aok.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- info@bergische-krankenkasse.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- Daniela Günther
- Mon.-Fri. 09:00 – 16:00
- CALL US
- 05661 9003-747
- write to us
- vertragswesen@bkk-bba.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- info@bkk-pfalz.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- kontakt@hek.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- case-management@ikk-classic.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- versorgungsmanagement@ikk-sw.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- bkk@merckgroup.com
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- info@ruv-bkk.de
Our staff will be happy to receive your call.
Help us and have the insurance number ready so we can retrieve your personal information faster:
- write to us
- versorgung@salus-bkk.de
Technical questions about the use of the Preventicus Heartbeats app
Our customer service staff at Preventicus will be happy to answer all your questions about using the app and help with any technical difficulties.
Preventicus Service Hotline.
Mo. – Fr. 9:00 – 16:00 Uhr
